Terms Of Service

Welcome to Saith Zain. These Terms of Service ("Terms") govern your use of our website, services, and any purchases made from our store. By accessing or using our services, you agree to be bound by these Terms.

1. Use of Our Services

You agree to use our services solely for lawful purposes and in a manner consistent with all applicable laws and regulations. You must not misuse our services or engage in any activity that:

  • Violates any local, national, or international law

  • Infringes upon our or others' intellectual property rights

  • Attempts to harm, disrupt, or interfere with the services

2. Products and Descriptions

We strive to ensure all product information, descriptions, and pricing are accurate and up to date. However, we do not guarantee the accuracy, completeness, or reliability of any content. All products are subject to availability, and we reserve the right to modify or discontinue any item without prior notice.

3. Orders and Payment

All orders are subject to acceptance and stock availability. Prices are listed in GBP (£) and include applicable VAT unless stated otherwise. By placing an order, you confirm that you are authorized to use the payment method provided.

4. Shipping and Delivery

Shipping costs and estimated delivery times are provided during checkout. While we aim to dispatch and deliver orders promptly, delays may occasionally occur due to factors beyond our control. We are not liable for such delays.

5. Returns and Refunds

Customers may return unused and unopened items within 14 days of receiving their order. Items must be returned in their original packaging and condition. Some products, such as perishable goods and opened pet food, are non-returnable. Refunds are issued once returned items are received and inspected.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and design, is the property of Saith Zain or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Saith Zain will not be liable for any indirect, incidental, or consequential damages arising from your use of our services or products. Our total liability is limited to the amount paid for the product or service in question.

8. Privacy

We respect your privacy. For information on how we collect, store, and use your data, please refer to our Privacy Policy.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of our services after changes indicates acceptance of the updated Terms.

10. Contact and Business Information

If you have any questions regarding these Terms, you may visit or write to us at:

Saith Zain
321–323 High Road
Chadwell Heath
RM6 6AX
United Kingdom